vendredi 18 juillet 2008

Training on Welcoming for Bancor Staff Rwanda



There were series of trainings on Welcoming for 33 staff working at Bancor/Access Bank in Kigali Rwanda.

Some of the topics were on:

  • Customer Experience
  • Welcoming on telephone
  • Professional Attitudes
  • Secrets of Welcoming
  • Rules of language
Participants apprciated the customer experience they had and the games.


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